The Competency-Based Qualification Standard for the Information Technology Management Series, 2210 identifies proficiency levels that applicants must meet or exceed for each grade level for each required competency. The USA Hire standard assessment for the 2210 job series may be used to assess several of the required competencies. The 2210 USA Hire standard assessment has a cut score that was determined by working with SMEs across government to determine the minimum proficiency needed in the assessed competencies for that specific job series and grade. This cut score is set at the governmentwide level and cannot be altered at the agency or announcement level. An applicant that passes this assessment is considered to have met the proficiency hurdle for the general competencies that are measured. For status job announcements (Merit Promotion), the cut score should be manually enabled if an agency wishes to use the 2210 USA Hire standard assessment to determine meeting proficiency level of the assessed competencies.
The chart below identifies the competencies included in the competency-based qualification standard for the Information Technology Management series, 2210.
| Grade Level (GS or Equivalent) | USA Hire Standard Assessment | Competencies to be assessed through a secondary assessment |
| Grade 9 |
Attention to Detail Customer Service Interpersonal Skills Reasoning Teamwork |
|
| Grade 11 |
Attention to Detail Customer service Interpersonal Skills Teamwork |
Problem Solving Technical Competence |
| Grade 12 and above |
Attention to Detail Customer service Decision Making Interpersonal Skills Teamwork |
Information Management Problem Solving Oral Communication Technical Competence
|
*Note: Agencies may supplement the required competencies at any/all grades with additional general or technical competencies, as needed, based on job analysis.
Supervisory Positions
The USA Hire standard assessments are valid for non-supervisory positions only and may not be used with supervisory announcements. The Federal Supervisor Assessment (FSA) is validated for supervisory announcements, but does not measure the same competencies as the 2210 standard assessment. As such, the FSA cannot be used to determine minimum qualifications, but it can be used to rank order candidates.